We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
12-20 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of www.mythgardent.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.mythgardent.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Best purchase ever!! I love it and the quality is good
13 Jan 2021 20:24
Superb size correctly
7 Jan 2021 01:23
Very nice, it looks nice, the fabric is nice. I like it very much. I measure 160 cm and ordered size m.
29 Dec 2020 14:35
Swimwear is great, however, only suitable for very small bust
27 Dec 2020 20:50
Swimsuit fire! Quality is super. Perfectly Fit in size, delivery month
27 Dec 2020 15:35
Everything is fine! Thank you for the fast delivery and quality goods! Very satisfied
24 Dec 2020 15:53
24 Dec 2020 10:17
It is great
23 Dec 2020 06:51
Beautiful but I'm fat for him
22 Dec 2020 20:14
Swimsuit is good, the quality is super, corresponds to the description I'll try it on, I'll add a review The store put in a gift transfer tattoo, thank you
22 Dec 2020 08:35
Gorgeous monokini. Very beautiful color. At 88 - 60 - 94 the third size came up perfectly. The fabric stretches well, does not shine through. Have lining. This swimsuit will perfectly sit on any growth. Quality factory
19 Dec 2020 02:54
All Topchik, the girl liked it
16 Dec 2020 13:43
I love the color, just like the photo
16 Dec 2020 12:31
At our 46 took L. It seems to me that it was possible less. quality is good, sewn neatly, the model is interesting. Split by the pool is the most)))