SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
12-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.mythgardent.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.mythgardent.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bust tab is smaller, so shines a little
Dress is great. Very vivid color. Order again
For the suckers swimsuit those shcho treda, ale trishki Mali Cup in the bra (CE at the same time, shcho zamovila swimsuit on rosemir bielshaya)
Swimsuit Super
Mini bikini for tanning. Very miniature, please note. Plus ropes very much stretch. Counting this is suitable only for the rest of the skinny slender girls. The chest is heavy and will not hold big. Just cover. Quality is good. Have lining. There are tabs in the chest. At 88 - 60 - 94 came up excellent in size S
Cool, very bright swimsuit. Fast shipping!
Great quality!! Love it
Amazing quality!! Size S for parameters 82-60-90 excellent, small size cups, for tanning-Super!!
Did refund
Very fast delivery. Zamówiłam size M sorry Mount wyglada as by was in size S.
Only for ladies with sisiao, threads stick out, size from large to 88/64/95
With the size did not miss, everything came perfectly. I advise the store, the delivery is very fast.
Delivery fast, top small
I ordered the size M (the bottom is 24 cm long. Top length 15 cm width of bottom point 15 cm) on chest 88 (75 V) narrow, I like it when it's assembled, but it covers everything. On the hips 99 thanks to the ropes, adjust is not a problem. The ropes are long, soft. Landing High. The quality is excellent! Want in other colors)
It's beautiful, the fabric is perfect, the only bad thing size S is too small the bust part.
Cute bikini, bowl troszkę too small, but I am petty and bust I have enough big, so u me is normal. Great quality. Gorgeous neon color that super the presents at opaleniznie. Pack has come after approx 2 weeks from order.
Amazing! Beautiful colour and quality is great. My only issue is that it is very tiny. I am usually a medium and I ordered large but it’s still a bit small.
I remove the sprocket, as it is slightly visible white lining, and so the swimsuit is cool, and the color is very beautiful!!